What Should You Name Your Client Portal? [11 Client Portal Name Ideas]

Client portals can be a great way for your business and your clients to collaborate.

But if you don't pick a memorable client portal name, your clients might not remember how to find your portal.

Let’s explore some client portal names to help you choose the perfect name for your client portal.

How to Name a Client Portal

A great client portal name is easy to remember, intuitive, and reflects the services you offer.

Many businesses name their client portals "portal", "clientportal", or "my". Which works great for general purpose portals (e.g. for file sharing, messaging).

But, if your client portal is specifically for one use case, like billing , you could consider naming it exactly that: "billing". It all depends on the primary purpose of your portal.

If you're not sure exactly what we mean by client portal name, we are just talking about the web address you choose for your portal.

Most client portal services allow you to choose a custom domain where your portal can be found.

A few example of this are: "portal.domain.com" or "members.domain.com". You can also choose what's called an apex domain name like just "domain.com".

We've compiled a list of popular client portal names that you can use. Check out the pros and cons to decide what works best for your business.

11 Popular Client Portal Names

1. Portal

• Pros: Universally understood, encompasses all services.
• Cons: Might sound generic or uninspiring to some users.
• Example: portal.domain.com

2. My

• Pros: Personalizes the experience, easy to remember.
• Cons: Might be too vague without proper context.
• Example: my.domain.com

3. Billing

• Pros: Direct and clear, especially for financial transactions.
• Cons: Limiting if the portal includes more than billing services.
• Example: billing.domain.com

4. Clients

• Pros: Inclusive of all client-related activities, easy to recall.
• Cons: Might be seen as too formal or impersonal.
• Example: clients.domain.com

5. Support

• Pros: Clearly indicates a focus on assistance and help.
• Cons: May not encompass all functionalities like billing or account management.
• Example: support.domain.com

6. Members

• Pros: Conveys a sense of belonging and community.
• Cons: Might be confusing for non-members or general users.
• Example: members.domain.com

7. Hub

• Pros: Suggests a central place for all services and information.
• Example: hub.domain.com

8. Dashboard

• Pros: Modern and professional, implies control and overview.
• Example: dashboard.domain.com

9. Central

• Pros: Simple and straightforward, indicating the core of operations.
• Example: central.domain.com

10. Connect

• Pros: Emphasizes communication and interaction.
• Example: connect.domain.com

11. Access

• Pros: Implies easy and secure entry to various services.
• Example: access.domain.com

Using a Custom Domain for a Client Portal

Instead of choosing a subdomain name to use for your client portal, you could also go for an apex domain like "yourbusinessclientportal.com".

This gives you flexibility, and the ability to better integrate your brand into the domain name.

However, a drawback is that it might make customers suspicious that your client portal is a phishing website.

For that reason, it's important if you're using a custom domain to let your clients know beforehand which websites belong to your business (so they can avoid scams).

To pick out a good custom domain name for your client portal, try some of the suggestions above, but add your business name to the beginning or end. You can also try using hyphens to separate words (that makes it easier to read).

Using a Custom Domain and Subdomain

Some businesses even decide to purchase a new domain for their client portal and use a subdomain as well.

For example, if your business is called "Tim's Taxes", you could buy the domain "tims-taxes-client-corner.com". Then, you could choose a subdomain name like "portal.tims-taxes-client-corner.com".

This provides additional isolation between your primary domain and your client portal. It could be a good choice if you find a domain and subdomain combination that is memorable.

If not, it's always a safe bet to just use a subdomain on your existing domain.

Conclusion

Whether you choose a traditional name like "portal" or something more unique like "hub", the goal of picking a client portal name is to make it easy for your clients to find and use.

If you're looking to get really creative, you could use a custom domain name. However, that comes with the risk of clients not trusting your portal.

All in all, the safest bet is to go with a subdomain name like "portal".

Thanks for reading! For any feedback or questions, drop a comment below.